Information Requests to the Iowa Division of Workers' Compensation

Overview

Information requests made to the Iowa Division of Workers' Compensation (DWC) are governed by Iowa Code chapter 22, Iowa Code section 86.45, and 876 Iowa Administrative Code chapter 9.

Fees

DWC will release requested information only after receipt of payment for all fees relating to the request.

To view the fee schedule for information requests to DWC, click here.

CHANGE IN BILLING EFFECTIVE MARCH 2, 2020

DWC is ending the use of charge accounts effective March 2, 2020, because of the agency's transition off of its legacy mainframe system.

Beginning March 2, 2020, DWC will:

  • No longer use individual charge account numbers to bill for records requests.
  • Invoice each requestor separately, per request.
  • Release the requested records upon receipt of payment from the requestor.

Request Portal

DWC uses the State of Iowa online portal to:

  • Receive information requests;
  • Communicate with people who make requests; and
  • Provide information in response to requests.

To access the online portal, click here.

Information Request Form

DWC has developed a Information Request Form for use when requesting information from the agency.

The Information Request Form allows DWC to:

  • Understand your request;
  • Respond to your request as quickly as possible;
  • Comply with Iowa law governing confidential information and public records; and
  • Provide information responsive to your request.

After contacting DWC using the State of Iowa online information request portal, you may submit the completed DWC Information Request Form to expedite the process.

To access the DWC Information Request Form, click here.

Authorization to Release Information Form

Some records relating to workers' compensation claims are confidential under Iowa law. An individual may authorize release of confidential information relating to a workers' compensation claim by completing the form. 

DWC cannot release confidential information to you without a completed and signed authorization to release information form.

This form does not authorize any entity other than DWC to release information.

After contacting DWC using the State of Iowa online information request portal, you may submit a completed DWC Authorization to Release Information form.

To access the DWC authorization to release information form, click here.

Release of Information

DWC will release information only after receipt of payment for all fees relating to the request.

DWC will provide all requested records in PDF or mp3 format unless the requestor asks for delivery by mail.

Change in billing effective March 2, 2020

DWC is ending the use of charge accounts effective March 2, 2020, because of the agency's transition off of its legacy mainframe system.

Beginning March 2, 2020, DWC will:

  • No longer use individual charge account numbers to bill for records requests.
  • Invoice each requestor separately, per request.
  • Release the requested records upon receipt of payment from the requestor.